Need help with TradesPro? We're here for you. Reach out and we'll get back to you as quickly as we can.
Email us with a description of your issue, your device model, and the iOS version you're running. We respond within 1–2 business days.
support@tradespro.storeSubscriptions are managed entirely through Apple. To cancel, go to Settings → [Your Name] → Subscriptions on your iPhone and select TradesPro. Apple handles all billing — we cannot cancel on your behalf.
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com to submit a refund request directly to Apple.
Make sure you have an active internet connection. The App works offline and syncs when connectivity is restored. If sync problems persist, close and reopen the app. If the issue continues, email us at support@tradespro.store.
Describe the job in plain English — TradesPro sends that description to the AI, which generates a professional, itemized quote. You can edit every line item before sending. The AI uses your pricebook items when available.
When you create an invoice, TradesPro generates a Stripe payment link your customer can tap to pay by card. You will need a Stripe account to receive payments. Stripe handles all payment processing — TradesPro does not store card numbers.
Email support@tradespro.store with the subject line "Account Deletion Request." We will delete your account and all associated data within 30 days.
TradesPro requires iOS 17 or later on iPhone.
TradesPro is currently iPhone only. There are no plans for an Android version at this time.